Privacy policy

The short version

• No public profiles, advertising, third-party analytics SDKs, or cross-app tracking.
• We do not sell family information.
• Voice transcription happens on your iPhone. Audio is not sent to a transcription provider or the AI organizer.
• AI organization uses the words you provide and minimized profile context. You review the result before saving.
• Photos are filtered by date on-device. Only photos you explicitly choose are copied to the private journal, and photos are never sent to AI.
• Invited family members are full co-editors and can access shared journal content.
• You can delete content or delete your Little Moments account in the app.

Information we collect

Account and family access

We store a private account identifier and the name and email supplied by your sign-in account, along with your family journal name, membership role, and invitation records. Invitation secrets are shown once; only a cryptographic hash is stored after creation.

Child profiles

A profile can include first, middle, and last name; pronouns; aliases; birth date; optional life-end date; avatar symbol; optional profile photo; and each family member’s personal birthday-card preference.

Journal content

We store the moments and chapters you choose to save, including transcripts, original audio when saved, titles, stories, dates, tags, milestone suggestions and decisions, linked profiles, recap sources, edit revisions, and selected recap photos.

App operation

We store sync state, schedule preferences, family timezone, and—if you enable notifications—a random installation identifier, Apple Push Notification service token and environment, device timezone, and notification preference. Protected local caches may include recordings waiting to sync and downloaded journal media.

Website and service requests

This website does not use analytics, advertising cookies, or a contact form. Cloudflare necessarily processes request information such as IP address, browser or device information, timestamps, requested URLs, and security or diagnostic events to deliver and protect the website and app service. The website loads licensed Adobe Fonts from Adobe’s Typekit domains, so Adobe can receive the IP address and ordinary browser request information needed to deliver those font files. Blocking those requests does not prevent access to the site’s content because fallback fonts are provided.

How we use information

We use information only to provide, secure, maintain, and improve the features you request. That includes authenticating accounts, sharing one journal among invited members, transcribing recordings locally, organizing and syncing memories, preparing optional highlights, delivering generic push notifications, providing support, preventing abuse, and meeting legal obligations.

Little Moments does not use family journal content for advertising or cross-app tracking.

On-device transcription and AI organization

Voice transcription

WhisperKit transcribes voice recordings on the iPhone. Saved child first names and aliases, plus familiar first names of active family members, can be used locally as spelling hints. The untouched raw transcript remains available for review.

Organizing a new moment

When you prepare a voice or typed moment for review, our service receives the transcript, capture time, timezone, any child selected in the capture flow, and the family profiles needed to prepare minimized context. The AI request can include the transcript; child first names, configured pronouns and aliases; temporary request references; derived age or broad life stage at the event; how the event relates to a child’s lifetime; and the familiar first names of active family members as spelling and first-person context. A full child name is used only when needed to distinguish profiles.

The AI request does not add recordings, photos, raw birth or life-end dates, stable profile IDs, account IDs, email addresses, roles, invitations, or the family name. The organizer may suggest a title, story, date interpretation, tags, linked child, and possible milestone. You can correct every field. A milestone is never confirmed automatically.

Creating highlights

A highlight request can include the chosen period, a bounded set of moment titles, excerpts, dates, milestone labels, temporary references, and the first names and configured pronouns of children linked to those sources. It does not include recordings, photos, stable IDs, profile dates, avatars, or photo metadata. You can instead dictate a replacement story locally without an AI rewrite.

Provider use

We currently use Cloudflare Workers AI. Cloudflare states that customer content is not used to train models or improve its own or third-party services without explicit consent. We do not promise a fixed inference-retention interval that the provider has not publicly guaranteed.

Audio, photos, and notifications

Audio

Temporary recordings remain on the device during capture and transcription. Original voice audio is uploaded to the private journal only when you save a recorded memory. A recap dictation recording is deleted after local transcription and is not saved as audio.

Apple Photos

Photo dates and thumbnails are read on-device only after you open the period photo browser and grant access. The app does not inspect Favorites, People & Pets, captions, or locations to identify children. For each photo you choose, the iPhone creates a new, orientation-corrected, size-limited JPEG without the source filename, library identifier, creation date, location, camera details, EXIF data, Live Photo motion or audio, or album and People metadata. Only that copy is uploaded. Removing it from Little Moments does not delete the original in Apple Photos.

Push notifications

If you opt in, Apple receives the device token and generic alert text needed to deliver an automatic-highlight notification. The payload does not contain child or family names, story text, photos, email addresses, or account IDs.

Who can receive information

Your invited family

Active invited members are full journal co-editors, not view-only guests. They can view, add, edit, and delete shared child profiles, moments, recordings, photos, milestones, and highlights. Removing a member ends future service access but cannot erase copies they previously downloaded, exported, or shared.

Service providers

We use providers only to run the service: Auth0 (an Okta service) for sign-in; Cloudflare Workers, D1, R2, and Workers AI for application delivery, private storage, and AI inference; Apple for App Store distribution, PhotoKit permissions, and push notifications; and Adobe Typekit for licensed website font delivery. These providers process information under their own terms and privacy commitments.

Legal and safety reasons

We may disclose information if reasonably necessary to comply with law, protect a person’s safety, investigate abuse, secure the service, or protect our rights. If the service is involved in a merger, acquisition, financing, or sale, information may transfer subject to this policy and applicable law. We do not sell personal information.

Retention, security, and deletion

We keep account and journal information while the relevant account, family journal, or content exists and as needed to operate, secure, and comply with legal obligations. Operational and security records may remain for a limited period appropriate to those purposes. We do not promise that every encrypted backup or provider log disappears at the exact moment you press Delete.

When journal content is deleted, access is removed from the app and associated private media is queued for deletion. The service retries temporary storage failures. An owner who deletes their account deletes the shared family journal for every member; a non-owner deletes only their own account and membership, and the shared journal remains.

Auth0 identity can be shared with other Hello Ready Set Go apps. Deleting Little Moments data does not necessarily delete that shared sign-in identity; signing in to Little Moments again creates a new, empty Little Moments account.

We use access controls, private cloud storage, transport encryption, signed authentication, protected local caches, and scoped family queries. No security measure is perfect, and we cannot guarantee absolute security.

See the exact in-app steps on Delete your account.

Your choices and rights

You can review and correct profile and journal content, edit or delete moments and highlights, change personal birthday-card and notification preferences, disable automatic highlights, manage Apple permissions in iOS Settings, remove selected photos, leave or manage a family as permitted by your role, and delete your account in the app.

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of personal information. Email support@helloreadysetgo.com. We may need to verify the request before acting. We will not discriminate against you for exercising applicable privacy rights.

See Privacy choices for a feature-by-feature guide.

Children’s information

Little Moments is intended for adult family members and is not directed to children under 13 as users. Adults who create profiles or invite family members are responsible for having appropriate authority and consent to add, store, and share information about a child. Do not give a child account credentials or invite someone you do not trust with the full journal.

Changes and contact

We may update this policy as the product or law changes. We will update the effective date here and provide additional notice when required.

Questions or privacy requests can be sent to support@helloreadysetgo.com.

Little Moments is provided by Hello Ready Set Go in San Francisco, California, United States.