Terms of service

Who may use Little Moments

You must be at least 18 years old and legally able to agree to these terms. The app is for adults keeping a private family journal; it is not directed to children as account holders. You are responsible for having appropriate authority and consent to add information about a child and to share that information with invited family members.

Your account

Provide accurate sign-in information, protect your credentials, and promptly tell us if you suspect unauthorized use. You are responsible for activity under your account. Authentication is provided through Auth0, and your identity may also be used by other Hello Ready Set Go apps.

Family journals and invitations

A family owner can invite other adults. Every active invited member is a full co-editor, not a read-only viewer, and can access, add, change, or delete shared profiles, stories, recordings, photos, milestones, and highlights. Invite only people you trust with the full journal. The owner controls invitations, member removal, and deletion of the shared journal.

Your content

You keep ownership of content you submit. You give us a limited, worldwide license to host, copy, process, transmit, display, and transform that content only as needed to provide and secure Little Moments—for example, to create a metadata-stripped photo copy, sync a recording, or request an AI-organized draft.

You represent that you have the necessary rights and permission to submit and share the content. You are responsible for deciding what belongs in the journal and who should have access.

AI suggestions are drafts

AI can make mistakes, mishear names, misunderstand dates, omit context, or produce unsuitable language. Suggestions are not professional advice or verified facts. Review and correct every entry before saving. A possible milestone is never confirmed automatically. Little Moments does not claim to understand a family’s emotions, grief, relationships, or intentions.

Acceptable use

Do not use Little Moments to violate law; infringe rights; harass, exploit, or endanger anyone; submit malicious code; probe or disrupt the service; bypass access controls; scrape or reverse engineer the service except where law permits; impersonate another person; or upload content you have no right to use.

Privacy and third-party services

Our Privacy Policy explains data handling. Little Moments depends on services from Apple, Auth0/Okta, Cloudflare, and device operating systems. Their terms can also apply to the parts they operate. We are not responsible for third-party services outside our control.

Changes, availability, and beta features

We may add, change, suspend, or retire features; impose reasonable limits; or update these terms. We aim to keep the service available, but do not guarantee uninterrupted access, perfect synchronization, permanent storage, or compatibility with every future device or operating-system version. Keep separate copies of anything you cannot afford to lose.

Account suspension and deletion

You can delete your Little Moments account in Settings. An owner’s deletion removes the shared journal for everyone; a member’s deletion removes only that account and membership. We may suspend or terminate access for material violations, security risks, legal requirements, or discontinuation of the service. Sections that by nature should survive—such as ownership, disclaimers, limitations, and dispute terms—will survive termination.

Disclaimers

To the maximum extent permitted by law, Little Moments is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or data preservation. Some jurisdictions do not allow certain exclusions, so these may not fully apply to you.

Limitation of liability

To the maximum extent permitted by law, Hello Ready Set Go and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of data, memories, access, goodwill, or profits; or damages arising from invited-member activity or third-party services. Our total liability for claims relating to the service will not exceed the greater of the amount you paid for Little Moments in the 12 months before the claim or US $100. These limits do not apply where prohibited by law.

Governing law

These terms are governed by the laws of California, excluding conflict-of-law rules. Courts located in San Francisco County, California will have exclusive jurisdiction, except where applicable consumer law gives you another right. Before filing a claim, please contact us so we can try to resolve it informally.

Contact

Questions about these terms can be sent to support@helloreadysetgo.com. If one provision is unenforceable, the rest remain in effect. These terms and the Privacy Policy are the entire agreement about Little Moments unless we agree otherwise in writing.